MODULES & TOPICS
Troubleshoot Record Access and Field Visibility
- Troubleshoot record access
- Understand the impact of territory management on
- the sharing model
- Manage field visibility
Change Management
- Managechanges in a sandbox
- Deploy changes using change sets
Extend Salesforce with Custom Objects and Apps
- Build custom objects, tabs, and apps
- Create relationships between objects
- Use delegated administration
Extend Reporting
- Create custom report types
- Build exception reports with cross filters
- Categorize report data with bucketing
- Extend summaries in reports and dashboards
- Display multiple views of data using joined reports
- Analyze data over time with historical trending and
reporting snapshots
Improve Data Quality
- Assess, cleanse, and maintain data quality
- Prevent duplicate records using Duplicate
Management
Automate Complex Business Processes
- Use validation rules, formula fields, workflow rules,
and processes to enforce and automate business
processes
Streamline Requests with Approval Processes
- Manage approval processes
- Troubleshooting approval processes
Increase Productivity with Visual Workflow
- Understand use cases for Visual Workflow
- Build and deploy a flow
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