ITIL Foundation Practice Tests Certification 2021

ITIL Foundation Practice Tests Certification 2021

Prerequisite for the exam

There is no prerequisite required to take the exam.

Exam Structure

Domain 1: Understand the key concepts of service management

Domain 2: Understand how the ITIL guiding principles can help an organization adopt and adapt service management

Domain 3: Understand the four dimensions of service management

Domain 4: Understand the purpose and components of the ITIL service value system

Domain 5: Understand the activities of the service value chain, and how they interconnect

Domain 6: Know the purpose and key terms of 15 ITIL practices

Domain 7: Understand 7 ITIL practices

Deal Score0