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Customer Service Basics: Improve your Service now

Customer Service Basics: Improve your Service now

What you’ll learn

  • The basics of Customer Service.
  • Customer Service Skills
  • The outcomes of good service vs poor service
  • Golden rules of great service
  • Turning negatives into positives
  • Moments of Truth 

Who this course is for:

  • Small business owners and service professionals hoping to improve the quality of the service they give their customers and prospective customers.
  • Business owners/leaders hoping to increase customer satisfaction levels
  • Business owners or leaders hoping to reduce their reliance on advertising
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