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The Complete Salesforce Certified Business Analyst Course

The Complete Salesforce Certified Business Analyst Course

What you’ll learn

  • Prepare for the Salesforce Certified Business Analyst Certification Exam
  • Learn the Principles of Business Analysis for Salesforce Projects
  • Write effective User Stories
  • Requirements Elicitation
  • Writer User Acceptance Testing Scripts
  • Develop Salesforce solutions to drive business improvements
  • Learn how to identify and collaborate with stakeholders
  • How to capture requirements
  • Elicit and understand business needs 

I provide you with real-world scenarios and ample resources and hands-on experience to learn all of the learning objectives on the exam.

NOTE: To register for the Salesforce Certified Business Analyst Exam, you are not required to hold any Salesforce Certifications. That’s right – there are no pre-requisites for this exam – so this can now be your first Salesforce Certification!

By the end of this course, you should attain the following knowledge:

  • Familiar with the Salesforce implementation lifecycle.
  • Understand Salesforce environment best practices.
  • Gain experience in a given industry environment.
  • Understand facilitation and documentation techniques.

By the end of this course, you should attain the following skills:

  • Plan discovery activities based on key stakeholders.
  • Map business processes, elicit requirements and write user stories.
  • Demonstrate effective written and verbal communication skills when working with business and technical stakeholders at all levels of the organization.
  • Apply strong analytical and problem-solving skills.

By the end of this course, you should possess the following abilities:

  • Move easily between a wide variety of influencing and communication styles to engage effectively with diverse audiences and maximize impact.
  • Become a trusted advisor with key stakeholders.
  • Break down complex business processes into manageable steps.
  • Evaluate and recommend Salesforce features as part of solution design.

Please note that a candidate for this exam is not expected to know or do the following:

  • Change management
  • Managing project
  • Building ROI
  • Developing custom code
  • Designing technical solution
  • Ongoing administration of tools, product ownership
  • Legal and compliance issues

Typical job roles of a Salesforce Certified Business Analyst candidate may include:

  • Business Analyst
  • Consultant
  • Business Systems Analyst
  • Product Owner
  • Platform Manager
  • CRM Manager
  • Business Process Specialist
  • Business Operations
  • Salesforce Administrator
  • Business Excellence Leader

Get started today toward attaining your Salesforce Business Analyst Certification!

How to Enroll The Complete Salesforce Certified Business Analyst Course course?

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  • How many members can access this course with a coupon?

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