100% Off Coupon - CX - Customer Experience Management in 2020 and 2021

What you’ll learn

What Customer Experience Management is and the main challenges
All you need to know about CX Programs (what they are, how and when to start a CX Program)
How to generate qualitative and quantitative insights
Using customer feedback tools
How to optimise your surveys
Key insights about the Net Promoter Score
Tips to improve customer retention
A simple framework for transforming insights into action
How to generate company-wide engagement
Plenty of examples from industry’s best-practices and mistakes

How to Enroll CX – Customer Experience Management in 2020 and 2021 course?

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How many members can access this course with a coupon?

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