This course, Customer Experience Management: Brand Promise & Customer Loyalty, can be enjoyed as a stand-alone course and – for maximum benefits – taken as the second in a three-course series entitled Customer Experience Management: Grow Your Business With A Purpose.
In this course, the focus is predominately given to the importance of customer experience. Experts Shaun Smith and Andy Milligan will share the findings and research from their best-selling book, On Purpose: Delivering A Branded Customer Experience People Love, and some of the techniques their company, Smith+Co, uses to help organisations become purposeful in the experience they deliver to customers. They use case studies to illustrate the concepts and then teach you how to apply these principles to your own situation using the tools and guides provided. By the end of it you will be able to design a distinctive experience that will differentiate your brand.
How to Enroll Customer Experience: Brand Promise & Customer Loyalty course?
How many members can access this course with a coupon?
Customer Experience: Brand Promise & Customer Loyalty Course coupon is limited to the first 1,000 enrollments. Click 'Enroll Now' to secure your spot and dive into this course on Udemy before it reaches its enrollment limits!
