What you’ll learn
- Business Principles of Customer Relationship Management
- Multichannel Sales, Service, Marketing and Business Management
- Business principles of implementation of oCRM tools (Microsoft Dynamics 365 (CRM), Oracle Siebel CRM, Salesforce)
- Business principles of implementation of aCRM tools (SAS MA, Microsoft Azure, AWS)
- Sales Management
- Service and claims Management
- Cross-sale and up-sale
- Digital Channels building
- Examples from Consumer Lending, Mortgage and other produc-lines of Retail Business
How to Enroll Postgraduate Diploma: CRM Platform Expert course?
How many members can access this course with a coupon?
Postgraduate Diploma: CRM Platform Expert Course coupon is limited to the first 1,000 enrollments. Click 'Enroll Now' to secure your spot and dive into this course on Udemy before it reaches its enrollment limits!