IT Help Desk Ticketing Tool for L1 Support
Last Updated on December 31, 2023
What you’ll learn
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Associates will Learn all about creating the tickets properly for the EUC Support.
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Associates will Learn all about Updating the tickets properly for the EUC Support.
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Associates will Learn all about Managing the tickets properly for the EUC Support.
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Understand the Ticket Lifecycle and Workflow as per the ITIL Framework.
